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Shipping Information

Delivery/Shipping
 
We use PBT Courier & Transport for our boxed items and Prices Packers and Movers  (furniture removal company) for heavy items. Rural and Complex delivery will incur additional fees. Please let us know if you need a quote for a destination that’s not mentioned in the shipping area.
 
South Island delivery usually takes about 3-5 working days and North island delivery about 7-10 working days.
 
If the product is damaged in transit, please do not sign for the delivery and have the shipper return the goods to sender, contact us and we will arrange for an alternative unit to be delivered. On signing for the delivery, you have accepted that the product is in good condition. If the product we sent out was damaged please do let us know strictly within 3 working days so we can have this rectified.